Once you’ve booked your appointment, you will receive an email that confirms your appointment and reviews next steps. Please access your Patient Portal and fill out all forms and medical questionnaires at least 48 hours (2 business days) prior to your appointment. Your providers spend time reviewing your information and prepare for your appointment ahead of time. Any medical records, specifically those within the last year, should be uploaded to your portal or faxed to our office (737) 225-8927. Please make sure to include any medications or supplements you are currently taking, as well as, any allergies to medications.

We do not accept insurance and require payment at time of service. We can provide you with a super-bill to file for reimbursement with your insurance company if you choose to do so. Please call your insurance’s Customer Care line to see what out of network benefits you have. Some labs can be run through insurance and I will work with you to prioritize testing–offering insurance options when available. Please note that some insurance companies do not reimburse Telehealth visits. In that case an in-person visit should be scheduled.

Alive and Well is not set up for acute visits or routine screenings at this time. We recommend that you maintain a relationship with your PCP. We will gladly oversee your health from a functional medicine standpoint and are able to collaborate with your PCP or specialists when necessary.

We require at least 48 hours (2 business days) notice for all canceled or rescheduled appointments. There is a fee associated with no shows, cancelations or rescheduled appointments made within 48 hours of your original appointment time.

We offer a virtual appointment option for anyone living in the state of Texas. Our practitioners prefer to see their patients at least once yearly in person.